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Washburn eBooks

 

 

Q1: How do I activate my eBook I purchased in store?

A: To activate your eBook, go to www.ichabodshop.com.

Click "Account Login" under the "Account/eBooks" menu item on the main menu.
You can either login to an existing account, or register a new account. Please contact Ichabod Shop at 785-670-1049 if you have any problems logging into your account.

Once you are logged in, click "Activate and Access eBooks".
Then click the link that states "Click here to activate an in-store purchase."
Enter the card number, which is found on your brown and green eBook card given to you at purchase.
It will ask for a receipt code, which is found on your receipt under the textbook description.
Finally, enter the activation code, which is found on your brown and green eBook card.

Your book then should appear in your digital bookshelf. 

For customer support, please call 888-866-0801 or email CollegeStoresSupport@mbsdirectdigital.com.

 

Q2: I ordered my book online. How do I access my book?

A: To activate your eBook ordered online, go to www.ichabodshop.com.

Click "Account Login" under the "Account/eBooks" menu item on the main menu.
You will need to enter the email address associated with your web order. Please contact Ichabod Shop at 785-670-1049 if you have any problems logging into your account.

Once you log in, select "Activate and Access eBooks."
Click on the book image for the book you ordered.
This will open a new window (pop-up window) where you can create an account with the title's provider.
Once you have created your account with the title's provider, you can begin to read your book.

 

Q3: I ordered an eBook online, but I do not see my book. What do I do?

A:
Please call Ichabod Shop at 785-670-1049.
We will be happy to help troubleshoot the issue so you can access your materials. 

 

 

Q4: I ordered both the eBook and print version of a book. Can I return my eBook?

A: 
Please call Ichabod Shop at 785-670-1049.
If you have not accessed your eBook, a refund may be offered. 


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