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Privacy Policy


Your privacy is crucial to us. At Ichabod Shop, we won't:

  • Ask you for information we don't need.
  • Share your personal information with anyone, except to comply with state and federal law, develop our products, or protect our rights.

Ichabod Shop operates www.ichabodshop.com. It is the store's policy to respect your privacy regarding any information collected in the operation of this website.

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Return Policy


Keep your original package receipt.

  • For any return or exchange of items purchased through this site, the original receipt must be presented. That receipt includes a bar code and is an 8.5" x 11" receipt packed with your order
  • Your order confirmation email is not sufficient and will not be accepted

Refunds are issued to the original form of payment. Cash refunds over $30 may be issued in the form of check and debit card refunds may be issued to the card, as cash or by check.


Returning textbooks

  • Full refunds will be issued through the first Friday of class, with original receipt only.
  • Full refund will be issued through the second Friday of class, with original receipt and drop verification.
  • After the first Friday of class, a full refund can be issued within three days of purchase with original receipt.
Summer
  • Full refund will be issued through the third day of class, with original receipt.
  • Full refund will be issued through the fifth day of class, with original receipt and drop verification
  • After the third day of class, a full refund can be issued within three days of purchase with original receipt.
  • Refunds will not be issued on textbooks or study aids during the last two weeks of the semester.
Short-term classes
  • Full refund through first day of class only, with receipt.

 

Returning other merchandise

Software: Returnable for one day if unopened and in new condition, with receipt
Study Aids: Returnable for three days in new condition, with receipt.
Technology products, CDs, or DVDs: Returnable for five days if unopened and in new condition, with receipt.
Trade books: Returnable for 10 days in new condition, with receipt.
Clothing, gifts and supplies: Returnable for 30 days, in new condition and original packaging, with receipt.

Returns because of defect

Any defective item may be returned or exchanged with receipt.

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Pickup & Shipping Policy


Please allow 2 Business Days to process your order.
During "Rush" periods, processing your order can take up to 7 days, but we try to process all orders within 2 - 3 days. 
Be sure that your billing address matches the address on your credit card.
All orders are subject to a 2.00 handling fee.

 

If you choose 'pick up in store'
Please allow up to 2 business days to process your order.
You will receive a separate e-mail or text message to indicate your order has been processed and ready for pickup.

Fall/Spring Pre-Orders are held until the second Friday of class.
Orders placed after the first day of class are held for two weeks after processing.
After that date your order is refunded, less a 10% restocking fee.


If you choose Ground Shipping:
All orders are shipped UPS Ground. 
Your signature for delivery is required for all orders over $50.00.
Please consider an alternate address (eg: work, neighbor) if no one will be home to sign for your package. 
Shipping times vary from 2 to 7 business days, depending on your location.  
Base ship fees: 6.00 ship + 2.00 handling for first item, 1.00 each additional item.
Extra ship fees apply to selected items as indicated in item description.

We are not able to ship to a PO Box or APO.
Special shipping rates will apply on shipments to
Hawaii & Alaska.  
Shipments cannot be made outside of the United States.

Please call toll-free 1-888-475-6360 for further information.

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Textbook Rental Policy


Rented textbooks are property of Ichabod Shop and must be returned by the end of the semester for which it was rented.
If you choose to rent your books, you will be required to provide your iCard number, read and sign the terms of rental agreement.
If, for any reason, your books are not returned by the rental due date, your Washburn student account will be charged the replacement cost of a new book.
Each student is responsible for any and all books rented in their name.
A current, valid iCard is required to rent textbooks.
Books should be returned to Ichabod Shop immediately if a course is dropped, canceled, if you test out, or other schedule changes.
If you are issued an incomplete in a course, you have the option to hold the book to complete course requirements. You must contact Ichabod Shop before the designated return date to receive this special permission. This is the only exception to the designated return date.
Contact Ichabod Shop with any questions or concerns about the textbook rental program.

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Textbook SellBack Policy


Ichabod Shop will buy back every book we can during SellBack period each term at the best price possible.
SellBack occurs during the final two weeks of the semester.
Here's how it works:

  • Books that will be used again for the upcoming term (already requested by the instructor) will be purchased from you at up to 50 percent of the new book's price.
  • The earlier during the SellBack period you sell your books, the more likely you are to get the best price. Only the anticipated quantity needed is offered this price.
  • If the quantity needed for a particular book is met, or the book will not be used next term, the wholesale price will be offered, if one exists. The wholesale price is based on national demand and not set by Ichabod Shop.
  • Some books have no resale value and will not be purchased.
  • Books replaced by a new edition cannot be purchased.
  • Damaged books or books in poor condition will not be purchased. This includes any book with missing pages, broken bindings, water damage or excessive writing.
  • Faculty, not Ichabod Shop, determine which books are used for classes. Faculty members are responsible for notifying Ichabod Shop of their book selections in a timely fashion. The Ichabod Shop relies on this information to determine your SellBack price.

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