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Ichabod Shop Return Policy

All refunds are issued to the original form of payment.

Course Materials

Fall and Spring Semester

  • Full refunds will be issued through the 1st Friday of class, with original receipt only.
  • Full refunds will be issued through the 2nd Friday of class, with original receipt and drop verification.
  • All sales are final after the 2nd Friday of classes.

Summer

  • Full refund will be issued through the 3rd day of class, with original receipt.
  • All sales are final after 3rd day of class.

Exceptions apply to the following items, which are non-refundable:

  • Course Packets
  • E-Books (once activated)
  • Prepackaged kits (once opened)
  • Access codes with the outer seal broken and/or revealing an obscured code are ineligible for return or refund.
  • New textbooks must be returned free of any markings, signs, or wear to qualify for a full refund. At the bookstore's discretion, the book may be credited at the USED book price.

Returning other merchandise

  • Clothing, gifts and supplies: Returnable for 30 days, in new condition and original packaging, with receipt.
  • General/Trade books: Returnable for 10 days in new condition, with receipt.
  • Study Aids: Returnable for 1 day in new condition, with receipt.
  • Technology products, SD cards, or Flash Drives: Returnable for 5 days if unopened and in new condition, with receipt.
  • Returns because of defect: Any defective item may be returned or exchanged with receipt.
  • NO RETURNS ARE ALLOWED ON CLEARANCE MERCHANDISE

Web Orders

All policies above apply

  • For any return or exchange of items purchased through this site, the original receipt must be presented. That receipt includes a bar code and is an 8.5 x 11" receipt packed with your order.
  • Your order confirmation email is not a sufficient receipt and will not be accepted.
  • Any Pre-Ordered textbooks not claimed by the 1st Friday of class will be refunded less a $15 restocking fee.
  • Web orders (not Pre-Ordered) not claimed within one week of processing will be refunded less a $15 restocking fee. This includes special orders (backorders) placed in store.
Ichabod Shop
Washburn Memorial Union
1700 SW College Avenue
Topeka, KS 66621
P: (785) 670-1049
Email
ichabodshop@washburn.edu
Store Hours:
Monday - Friday: 8 am to 5 pm

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